Where do you deliver?
We only deliver within Kuala Lumpur and Selangor, Malaysia.
I don't live in Kuala Lumpur or Selangor, but would love to buy your products in bulk. What should I do?
Contact us at email@example.com or our contact page and we might be able to work something out!
How long does it take to fulfill my order?
We'll fulfill your order within 3 business days and will contact you for further details.
Are any of your products made in a factory?
No, all of our products are made at our headquarters.
Is the vacuum-sealed bag safe to use in the water bath?
Yes, our vacuum-sealed packaging is food grade.
Are there any preservatives in your products?
No, we pride ourselves in using only natural ingredients in all of our foods.
How should I store the products?
Store our foods in the freezer until you’re ready to prepare them.
What is your return and exchange policy?
All items purchased are non-refundable as they are perishable goods.
However, if you have issues such as damaged or defective packaging, or if you received the wrong item, kindly contact us at firstname.lastname@example.org with photos and a description of the issue, so that we can evaluate it and exchange the product, if appropriate.
What if I have a question that isn’t here?
Reach out to the nosh'd team at email@example.com or fill out the form on our contact page.